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Disaster Recovery Center in Cedar Rapids to Close September 26

Disaster Recovery Center in Cedar Rapids to Close September 26

Help is still available for derecho survivors

DES MOINES, Iowa – A FEMA Disaster Recovery Center will close in Linn County on Saturday, Sept. 26 at 6 p.m.  However, help for survivors of the August derecho is just a phone call, a mouse click or a tap on the FEMA app away.

Survivors do not have to visit a DRC to register or submit documents to FEMA. 

Applicants may register in the following ways:

  • Go online to DisasterAssistance.gov.
  • Download the FEMA Mobile App for smartphones.
  • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. CT, seven days a week. Multilingual operators are available.

Documents also may be submitted in any of the following ways:

  • Mail to FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055. 
  • Fax to 800-827-8112.
  • Submit them via a FEMA online account. To set up an online account,  visit DisasterAssistance.gov, click on “Check Status” and follow the directions.

The DRC is located at:

The parking lot between Cedar Rapids Kernels Stadium and Kingston Stadium

950 Rockford Rd. SW

Cedar Rapids, IA 52404

(Enter the parking lot from the corner of Veterans Memorial Drive and Kurt Warner Way).

Hours are Monday through Saturday, 9 a.m. to 6 p.m. Central Time

Closed Sundays

Survivors in Benton, Boone, Cedar, Jasper, Linn, Marshall, Polk, Poweshiek, Scott, Story and Tama counties have until October 19 to register for disaster assistance.

thomas.wise
Fri, 09/18/2020 – 17:15

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FEMA Opens a Disaster Recovery Center

FEMA Opens a Disaster Recovery Center

DES MOINES, Iowa – A Disaster Recovery Center will open in Bettendorf on Thursday, September 17, to give survivors from the August 10 severe storm options to submit documents for their disaster assistance application. FEMA has adapted to the realities of responding during the COVID-19 pandemic to serve Iowans while protecting their safety and that of FEMA employees.

The DRC will not operate in a traditional fashion. The center will offer drive-through service.  Survivors are asked to stay in their vehicles when visiting.

Applicants do not have to visit a center to submit documents to FEMA—they can mail, fax or submit them online at DisasterAssistance.gov as well. Information on these options can be found in their FEMA letter. 

Survivors who have already registered with FEMA and have been asked to provide additional documentation should read their FEMA letter carefully and make sure they have everything they need when they arrive at the DRC.

If you do not understand the letter you received from FEMA, call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, and ask for assistance.

The FEMA DRC is located:

The Community Civic Center

2204 Grant Street

Bettendorf, IA 52722

(Entrance is at the rear parking lot at 22nd Street and Mississippi Blvd.)

DRC hours are Monday through Saturday, 9 a.m. to 6 p.m. Central Time

Closed Sundays

The DRC will be open for a limited time and is staffed with FEMA personnel who can scan documents and quickly answer questions about disaster assistance programs.

All applicants and FEMA personnel will follow current state and local COVID-19 safety requirements. Applicants must wear face masks and will remain in their cars as they hand their documents to FEMA personnel, who will be wearing face masks (or other appropriate face covering) and protective equipment. FEMA staff will take the documents, scan them and return them to the applicants.

Applicants may register in the following ways:

  • Go online to DisasterAssistance.gov.
  • Download the FEMA Mobile App for smartphones.
  • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. CT, seven days a week. Multilingual operators are available.

If an individual cannot register online or by phone, registration at the DRC will be available.

Documents also may be submitted in any of the following ways:

  • Mail to: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055. 
  • Or fax to 800-827-8112.
  • Or submit them via a FEMA online account. To set up an online account,  visit DisasterAssistance.gov, click on “Check Status” and follow the directions.

thomas.wise
Wed, 09/16/2020 – 14:41

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How to Appeal a FEMA Decision

How to Appeal a FEMA Decision

DES MOINES, Iowa –Iowa residents who sustained damage from the August 10 derecho may receive a letter from FEMA saying they are ineligible for disaster assistance and can appeal the decision if they disagree.

All disaster assistance applicants have the right to appeal, and sometimes a quick fix is all that is needed. Read your letter carefully to clarify why your application was labeled “ineligible” or “incomplete.” It will explain the application status and what you can do to respond.

Common reasons for ineligibility

  • You are insured. Contact FEMA if your insurance settlement is insufficient to meet your disaster-related needs or if you have exhausted the Additional Living Expenses provided by your insurance company.
  • Your insurance company denies your claim. You must provide documentation that identifies the denial or exclusions of your insurance settlement before FEMA will consider your assistance eligibility.
  • You reported no home damage when you registered with FEMA. If you reported your home had no damage but later discover it’s not habitable anymore, contact FEMA to let them know.
  • Home is safe to occupy. FEMA housing assistance typically only covers costs to make your home habitable.
  • Proof of occupancy. When FEMA is unable to verify occupancy of your primary residence, you may provide FEMA with documentation, such as utility bills, a bank or credit card statement, phone bill, pay stubs, a driver’s license, state-issued ID card or voter registration card showing the damaged dwelling’s address.
  • FEMA could not verify your identity. FEMA must be able to verify the identity of the applicant/co-applicant. FEMA will ask for the last four digits of their social security number. If that information cannot be provided, FEMA will ask for their date of birth along with other verifiable information.
  • No initial rental assistance. You indicated to the inspector that you were not willing to move while your damaged home was being repaired. This made you ineligible for FEMA temporary rental assistance. However, you may have since found further damage to your home that may require you to move. Since your housing needs have changed, contact FEMA as soon as possible to update your housing status.

Keep in mind

  • FEMA grants are meant for costs to return your home to a safe, sanitary and functional condition. This means your home is habitable. Damage to non-essential space or property is not eligible under FEMA programs. If you have questions about the type of damage eligible under FEMA programs, you can call the FEMA helpline at 800-621-3362 or TTY 800-462-7585. Those who use 711 or Video Relay Service can call 800-621-3362.
  • Damage to your home must have been caused by the August 10 storms and have occurred at your primary residence in Benton, Boone, Cedar, Jasper, Linn, Marshall, Polk, Poweshiek, Scott, Story and Tama Counties.

Collecting the following documents before you start your appeal may make the process easier:

  • Decision letter from FEMA in response to your request for assistance;
  • A copy of the lease if you rent your apartment or home;
  • Homeowners or flood insurance policy and any correspondence to/from the insurer regarding denial or settlement of the claim;
  • Rent receipts or other proof of payment for alternate housing (if FEMA denied rental assistance);
  • Estimates, contracts, receipts, cancelled checks, or other proof of expenses for home repair, personal property replacement, moving and storage costs, medical or dental treatment, or funeral expenses; and/or
  • Inspection reports, photographs, or other proof that your home was made uninhabitable by the storm.

Send a letter with any additional documentation to FEMA asking for reconsideration. This must be done within 60 days of the date of your ineligibility letter. Late appeals will be considered with a written or verbal explanation as to why the appeal was late (for example, lack of available contractors, illness, and/or work)

You can send the letter in one of the following ways:

  • By mail: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055.
  • By fax: 1-800-827-8112.
  • Online via a FEMA online account: to set up an online account, visit www.DisasterAssistance.gov, click on “Check Status” and follow the directions.

There may be other reasons why FEMA determined you were ineligible. However, you may still be eligible for a low-interest disaster loan from the U.S. Small Business Administration (SBA) or a grant under FEMA’s Other Needs Assistance program. If you have questions about the letter you received, call FEMA at 800-621-3362 (TTY: 800-462-7585).

thomas.wise
Wed, 09/16/2020 – 10:47

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FEMA Opens a Disaster Recovery Center

FEMA Opens a Disaster Recovery Center

DES MOINES, Iowa – A Disaster Recovery Center will open in Marshalltown on Tuesday, September 15, to give survivors from the August 10 severe storm options to submit documents for their disaster assistance application. FEMA has adapted to the realities of responding during the COVID-19 pandemic to serve Iowans while protecting their safety and that of FEMA employees.

The DRC will not operate in a traditional fashion. The center will offer drive-through service.  Survivors are asked to stay in their vehicles when visiting.

Applicants do not have to visit a center to submit documents to FEMA—they can mail, fax or submit them online at DisasterAssistance.gov as well. Information on these options can be found in their FEMA letter. 

Survivors who have already registered with FEMA and have been asked to provide additional documentation should read their FEMA letter carefully and make sure they have everything they need when they arrive at the DRC.

If you do not understand the letter you received from FEMA, call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, and ask for assistance.

The FEMA DRC is located:

Behind the Marshalltown VA Clinic

101 Iowa Ave. W

Marshalltown, IA 50158

(Please enter from W. Berle Rd and proceed south behind the building.)

DRC hours are Monday through Saturday, 9 a.m. to 6 p.m. Central Time

Closed Sundays

The DRC will be open for a limited time and is staffed with FEMA personnel who can scan documents and quickly answer questions about disaster assistance programs.

All applicants and FEMA personnel will follow current state and local COVID-19 safety requirements. Applicants must wear face masks and will remain in their cars as they hand their documents to FEMA personnel, who will be wearing face masks (or other appropriate face covering) and protective equipment. FEMA staff will take the documents, scan them and return them to the applicants.

Applicants may register in the following ways:

  • Go online to DisasterAssistance.gov.
  • Download the FEMA Mobile App for smartphones.
  • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. CT, seven days a week. Multilingual operators are available.

If an individual cannot register online or by phone, registration at the DRC will be available.

Documents also may be submitted in any of the following ways:

  • Mail to: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055. 
  • Or fax to 800-827-8112.
  • Or submit them via a FEMA online account. To set up an online account,  visit DisasterAssistance.gov, click on “Check Status” and follow the directions.

thomas.wise
Mon, 09/14/2020 – 14:23

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More than $7 million approved for derecho survivors in Iowa

More than $7 million approved for derecho survivors in Iowa

DES MOINES, Iowa – It has been one month since the August 10 derecho impacted Iowa. Since then more than $7.1 million in federal assistance has been approved for Iowans.

FEMA has approved more than $3.1 million in Individual Assistance grants for more than 900 households. The Small Business Administration (SBA) has approved more than $4 million in disaster loans for homeowners, renters, and small businesses. 

Survivors in Benton, Boone, Cedar, Jasper, Linn, Marshall, Polk, Poweshiek, Scott, Story and Tama counties have until October 19 to register for disaster assistance.

Applicants may register in the following ways:

  • Go online to DisasterAssistance.gov.
  • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, seven days a week. Multilingual operators are available.
  • Download the FEMA Mobile App for smartphones.

A Disaster Recovery Center opened in Linn County on September 2 to give survivors options to submit documents for their disaster assistance application. The DRC is located at:

Veterans Memorial Stadium Parking Lot

950 Rockford Rd. SW

Cedar Rapids, IA 52404

Hours are: 9 a.m. to 6 p.m. Monday thru Saturday

Closed on Sunday

(Enter the parking lot from the corner of Veterans Memorial Drive and Kurt Warner Way.)

SBA provides low-interest, long-term disaster loans to uninsured or underinsured businesses, homeowners and renters. SBA has also established a virtual Disaster Loan Outreach Center to answer questions about SBA’s disaster loan program, explain the application process and help each business owner complete an electronic loan application.

The Virtual Disaster Loan Outreach Center is open Mondays – Sundays, 7 a.m. – 7 p.m. For more information visit FOCWAssistance@sba.gov, or call (800) 659-2955.

The U.S. Department of Agriculture (USDA) has designated 18 Iowa counties as primary natural disaster areas, enabling producers who suffered losses because of the derecho to be eligible for emergency loans.

The counties eligible for emergency loans are Benton, Boone, Cedar, Clinton, Dallas, Guthrie, Hamilton, Hardin, Jasper, Johnson, Jones, Linn, Marshall, Polk, Poweshiek, Scott, Story and Tama.

The USDA natural disaster designations allow the Farm Service Agency (FSA) to extend much-needed emergency credit to producers recovering from natural disasters. Emergency loans can be used to meet various recovery needs, including the replacement of essential items such as equipment or livestock, reorganization of a farming operation, or the refinancing of certain debts.

The deadline to apply for these emergency loans is May 3, 2021. FSA will review the loans based on the extent of losses, security available, and repayment ability. Click here for more information.

thomas.wise
Thu, 09/10/2020 – 17:44

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Storm Survivors May Be Eligible for Lodging Reimbursement

Storm Survivors May Be Eligible for Lodging Reimbursement

DES MOINES, Iowa Iowans who have registered with FEMA may be eligible for reimbursement if they paid out-of-pocket expenses for temporary lodging because their primary residences had sustained damage from the August 10 storm.

Temporary lodging includes hotels, motels, or other short-term lodging while an applicant is displaced from his or her primary residence.

Lodging expenses may be eligible for reimbursement if an applicant:

  • Registers with FEMA.
  • Passes identity verification.
  • Verifies occupancy in a primary residence within a designated county.
  • Verifies that the primary residence is uninhabitable or inaccessible.
  • Incurs disaster-related temporary lodging expenses.
  • Does not have insurance that would cover lodging.
  • Did not receive lodging assistance during the same timeframe.

Reimbursement funds are available for eligible applicants under FEMA’s Individuals and Households Program. Survivors who are approved for lodging reimbursement must submit hotel/motel receipts that show a zero balance to FEMA to receive payment. Reimbursement will not cover incidental costs such as phone calls, laundry, internet, food, movies or pet care.

The 11 counties designated for FEMA Individual Assistance are: Benton, Boone, Cedar, Jasper, Linn, Marshall, Polk, Poweshiek, Scott, Story and Tama.

Applicants may register in the following ways:

  • Go online to DisasterAssistance.gov.
  • Download the FEMA Mobile App for smartphones.
  • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, seven days a week. Multilingual operators are available.

thomas.wise
Thu, 09/03/2020 – 11:58

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Survivors in 10 Additional Counties May Now Apply for FEMA Individual Assistance

Survivors in 10 Additional Counties May Now Apply for FEMA Individual Assistance

DES MOINES, Iowa –Homeowners and renters in Benton, Boone, Cedar, Jasper, Marshall, Polk, Poweshiek, Scott, Story and Tama Counties may now apply for FEMA Individual Assistance for losses resulting from the severe storms on Aug. 10, 2020. Linn County was previously approved for Individual Assistance.

Assistance provided by FEMA for homeowners can include grants for repairs to make their primary home habitable. Rental assistance is available to pay for temporary housing for homeowners and renters. Lodging expense reimbursement may be available to eligible households who may have stayed in a hotel for a short period of time.

FEMA assistance can also help with other disaster-related needs like replacing essential household items, and medical and dental expenses.

Businesses, homeowners and renters may be eligible for disaster loans from the U.S. Small Business Administration.

First, if you haven’t already done so, contact your insurance company and file a claim for the disaster-caused damage you’ve suffered.  You don’t have to wait for FEMA to start cleaning up but be sure to take photographs or video of the damage and keep all receipts for repair work.

If you have losses not covered by insurance, contact FEMA by either going online to DisasterAssistance.gov or by calling the helpline at 800-621-3362.

Applicants will need the following to apply. You can upload all required documents at DisasterAssistance.gov:

  • Address of the damaged property
  • Description of disaster-caused damage and losses
  • Current mailing address
  • Current telephone number
  • Social Security number of one member of the household
  • Insurance information
  • Total household annual income
  • Bank account routing and account number for direct deposit
  • Save your FEMA registration number, also known as FEMA ID number.
  • Check your DisasterAssistance.gov account for updates.

Survivors in Benton, Boone, Cedar, Jasper, Marshall, Polk, Poweshiek, Scott, Story and Tama counties can apply for assistance by calling 1-800-621-3362 or 1-800-462-7585 for TTY users. Users of 711 or Video Relay Service (VRS) may call 1-800-621-3362. The toll-free telephone numbers will operate from 6 a.m. to 10 p.m. Central Time, seven days a week, until further notice. Survivors may register online at www.DisasterAssistance.gov.

thomas.wise
Wed, 09/02/2020 – 09:58

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FEMA Opens a Disaster Recovery Center

FEMA Opens a Disaster Recovery Center

DES MOINES, Iowa – A Disaster Recovery Center will open in Linn County on Wednesday, September 2, to give survivors from the August 10 severe storm options to submit documents for their disaster assistance application. FEMA has adapted to the realities of responding during the COVID-19 pandemic to serve Iowans while protecting their safety and that of FEMA employees.

The DRC will not operate in a traditional fashion. The center will offer drive-through service.  Survivors are asked to stay in their vehicles when visiting.

Applicants do not have to visit a center to submit documents to FEMA—they can mail, fax or submit them online at DisasterAssistance.gov as well. Information on these options can be found in their FEMA letter. 

Survivors who have already registered with FEMA and have been asked to provide additional documentation should read their FEMA letter carefully and make sure they have everything they need when they arrive at the DRC.

If you do not understand the letter you received from FEMA, call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, and ask for assistance.

The FEMA DRC is located at:

The parking lot between Cedar Rapids Kernels Stadium and Kingston Stadium

950 Rockford Rd. SW

Cedar Rapids, IA 52404

(Enter the parking lot from the corner of Veterans Memorial Drive and Kurt Warner Way.)

DRC hours are Monday through Saturday, 9 a.m. to 6 p.m. Central Time

Closed Sundays

The DRC will be closed Monday, September 7, 2020 in observance of Labor Day

The DRC will be open for a limited time and is staffed with FEMA personnel who can scan documents and quickly answer questions about disaster assistance programs.

All applicants and FEMA personnel will follow current state and local COVID-19 safety requirements. Applicants must wear face masks and will remain in their cars as they hand their documents to FEMA personnel, who will be wearing face masks (or other appropriate face covering) and protective equipment. FEMA staff will take the documents, scan them and return them to the applicants.

Applicants may register in the following ways:

  • Go online to DisasterAssistance.gov.
  • Download the FEMA Mobile App for smartphones.
  • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. CT, seven days a week. Multilingual operators are available.

If an individual cannot register online or by phone, registration at the DRC will be available.

Documents also may be submitted in any of the following ways:

  • Mail to: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055. 
  • Or fax to 800-827-8112.
  • Or submit them via a FEMA online account. To set up an online account,  visit DisasterAssistance.gov, click on “Check Status” and follow the directions.

thomas.wise
Tue, 09/01/2020 – 17:00

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